FAQ
The questions we parents ask most often.
Is the item really new?
Yes. Everything is brand new, unworn, and with the original label. These are leftover items from previous collections that we buy directly from the brands — no second-hand, no B-stock.
Why is it so much cheaper?
Because the collection is no longer the current one. For a child who is outgrowing the size anyway, that is the only difference — for you, it is 30 to 50 percent.
How fast will my order arrive?
Orders are shipped with Swiss Post, and we offer PostPac Economy and PostPac Priority.
Which size should I take?
Scandinavian sizes are given in centimeters according to body height and tend to run large. 4Y (104) fits a child approximately 98 to 104 cm tall. If in doubt, choose the smaller size.
Can I send it back?
14 days, without stating reasons. A return label is included with every package. The refund will be issued within five business days of receipt.
Are you getting sizes back in stock?
Sometimes. Each size is only available in limited quantities, and we do not restock. The newsletter will let you know when a new label arrives.